Farnborough Business Park’s Security team have been recognised as TSG’s Team of the year for 2017.
Dan Holsburt took over in early October 2017 as Security Manager, following in the footsteps of the previous manager who had been on site for some 20 years. Dan has taken to the role exceptionally well and has changed the dynamics and exposure of the team whom are now much more active around the site. Dan himself has driven the team’s performance forward since taking over and says The Team have all been a massive help this year covering all the requirements and assisting to ensure an efficient and effectively run operation.
In reaching a decision, TSG had to consider a number of factors. Having several business parks and multi-man sites that run exceptionally well and reviewing their performance and output over the year can sometimes be difficult. Criteria for this award covers all the basic measurable criteria of client feedback, KPI scores, absences, issues on site, incidents an so; however, we also consider any changes in the team and changes in how they are perceived.
In this instance, they had to consider the work ethic of the staff on site, how they assist the operation at times of need, how they show great dedication to the site and importantly a constant desire to provide the best service. Staff are taking up the e-learning modules and are always keen to see what is coming next. This, with the notable change since Dan has taken up the manager’s role with his approach and attitude, is what has helped with that final decision. Dan and the team will continue to grow and prove an asset and great ambassadors for both TSG and Farnborough Business Park.
Pictured with the award from the left are Paul Robins (Ashdown Phillips FM Services Director), Dan Holsburt (TSG Security Manager FBP) Tony Merwood (Security Team Member FBP) and Chris Field (Ashdown Phillips Facilities Manager for FBP).